Need support from Inca? Contact us. 

Regular Hours Support

Support can reached via email at or by calling our support phone number: 778-819-1046.

The Inca support team is online and available regular hours from 8am – 8pm EST/EDT, M-F.

Communication about a ticket can take place by email, or if you would like to access your tickets online to check the status, you can do so via WISI Connect –


Emergency Support/After Hours Support

Outside of regular support office hours, service-affecting emergencies should be reported by sending an email with the details to and by leaving a voicemail at our emergency after hours number: 778-819-8592.

The voicemail message will send a notification to the on-call support team who will respond within two hours and it will also open a ticket.

Fill out the form below if you require support:

* Email Address

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* Last Name

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