Need support from Inca? Contact us. 

Regular Hours Support

Support can reached via email at support@incanetworks.com or by calling our support phone number: 778-819-1046.

The Inca support team is online and available regular hours from 8am – 8pm EST/EDT, M-F.

Communication about a ticket can take place by email, or if you would like to access your tickets online to check the status, you can do so via WISI Connect – wisiconnect.tv.

 

Emergency Support/After Hours Support

Outside of regular support office hours, service-affecting emergencies should be reported by sending an email with the details to support@incanetworks.com and by leaving a voicemail at our emergency after hours number: 778-819-8592.

The voicemail message will send a notification to the on-call support team who will respond within two hours and it will also open a ticket.

Fill out the form below if you require support:

* Email Address

* First Name

* Last Name

* Company

Title



Subject

Your Message

Back to Top